Working at Packerland
The fun and collaborative environment at Packerland fosters growth, education, and development. Our welcoming and friendly atmosphere aligns with an inclusive, energetic, and respectful culture. We have a diverse workforce, competitive benefits, and a team that enjoys its time together inside and outside of the office.
Open Positions
Technology Support Specialist
Packerland Brokerage Services, a nationally recognized Broker Dealer and Registered Investment Advisor based in Green Bay, Wisconsin, is expanding! Since 1994, our company has continued to grow and thrive, and we are excited to have talented individuals like you join the Packerland Team! Due to this growth, we are now seeking a Technology Support Specialist to join our dynamic team.
POSITION OVERVIEW
The Technology Support Specialist will support internal staff with basic IT troubleshooting issues that arise in the normal course of day to day operations, acting as a help desk. A successful candidate for this position will have the freedom to manage their own priorities and daily tasks. This team member will work with our sales representatives to review and promote third party technology solutions and troubleshoot technology issues for advisors. This position will also be involved in digital transformation initiatives, automating document workflows, and creating internal efficiencies. The Technology Support Specialist will also be a member of our Cybersecurity Team.
Principal Responsibilities will include the following (duties may be modified or additional duties assigned):
- Maintaining and supporting internal users to keep productivity at optimum levels
- Assisting new and existing representatives with Packerland technology offerings
- Work with the Cybersecurity Team to discover vulnerabilities and risks in networks, software systems and data centers
- Utilize systems to assist with digital transformation initiatives, automate document workflow, and create internal efficiencies
- Periodically review Packerland's technology offerings, identify gaps and review potential solutions
QUALIFICATIONS
Education
College degree preferred but not required in lieu of experience.
Experience
A minimum of two years’ experience working in an IT support role
Licenses
N/A
Experience
Technical support: 2 years (Preferred)
SKILLS
- Experienced with basic PC troubleshooting
- Excellent written and verbal communication skills
- High attention to detail
- Familiarity running queries, imports and exports in databases
- Experience with electronic imaging systems
Packerland Brokerage Services offers competitive compensation and benefits. Packerland Brokerage Services is an Equal Opportunity Employer.
ABOUT PACKERLAND BROKERAGE SERVICES, INC.
Founded in 1994 and located in Green Bay, WI, Packerland Brokerage Services is a Broker-Dealer and Registered Investment Adviser with the Securities & Exchange Commission (SEC). Packerland supports independent financial advisers nationwide and empowers them to grow and manage successful independent businesses. Packerland Brokerage Services, licensed to offer securities, investment advisory services, and products, is a member of both FINRA (the Financial Industry Regulatory Authority) and SIPC (the Securities Investor Protection Corporation).
JOB TYPE
Full-time
PAY
$50,000.00 - $60,000.00 per year
BENEFITS
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
SCHEDULE
- 8 hour shift
- Day shift
- Monday to Friday
SUPPLEMENTAL PAY
Bonus pay
COVID-19 CONSIDERATIONS
Flexible schedules for staff, which include working up to 40% of the time remotely after a 60-day introductory period.
ABILITY TO COMMUTE/RELOCATE
Green Bay, WI 54313: Reliably commute or planning to relocate before starting work (Required)
TECHNICAL SUPPORT
2 years (preferred)
WORK LOCATION
One location
As a woman adviser as well as being new to the business, I found and continue to appreciate great support and success with Packerland. I appreciate the independence encouraged to create my own practice and unique client relationships, while having the support of a great Broker-Dealer behind me.